This order dispute started in March and lasted for two months before it ended. The platform’s final judgment is that we have no responsibility and will not make any refunds. About this order, We sent drawing and got the confirmation before production, after finished we sent QC pictures and video TWICE according to your requirement. The product was shown as delivered on 2nd January, but we received the refund request on 29th February. During this 2 months, we did not receive any feedback related to product quality issues.